It’s 3:00 A.M. Your production is down due to a packaging problem. Whom would you rather call? The customer service representative at the folding carton subsidiary of a huge paper mill? Or the president of your independent folding carton supplier?

All members of the Independent Carton Group (ICG) are independently-owned and operated companies. Most are family-owned. None are affiliated with a major paper mill. And that can mean some significant advantages for purchasers of folding cartons.

Independent folding carton companies don’t have all the bureaucracy of a huge corporation. Everyone from senior management down to shift managers gets to know customers and understand their businesses. That means personal service that focuses on meeting your needs. You’ll probably even have the president’s phone number in your Rolodex.

Independent folding carton companies are also known for flexibility and responsiveness. Because their organizations are lean, they can respond quickly to problems and find ways to overcome obstacles. And you won’t be one of hundreds of customers who get lost in the shuffle or wait in line for production scheduling.

ICG companies take these advantages one step further. The ICG Purchasing Program helps them offer pricing that is competitive with any folding carton supplier, large or small. What’s more, the ICG helps members protect their customers from interruptions in supply due to catastrophe and paper shortages.

So don’t stay up worrying who you will call if a problem arises with your folding cartons. Call one of the members of the ICG.

Click here for a list of ICG companies.
Click here to find the right ICG company for you.